WL
Wendi L

1 reviews | Active since Sept 2015

18 Sept 2015, 14:20

Accounts ****s

I settled my account with this company December 2014 but last month a started receiving calls telling me my account s still outstanding. I had asked that the outstanding balance be debit from my account, which they id. now get these calls telling me im in arrears. they listed me in credit beureu and cant get credit now.

0
Replies (1)
Homechoice
Homechoice's reply23 Sept 2015, 16:02
Official
Hello WendiLuthuli,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team