NM
Njabulo M
1 reviews | Active since Jun 2015
30 Nov 2024, 09:23
Account updating
Been trying to update my account with you guys from 2021. In your system it showing that I am owing where as I have sent you guys paid up letter several times and I called and called but up until now no help. Last week went to tje branch and the consultant tried to help but someone in your head office is not doing their job.
Helpful (0)
Replies (4)0
Replies (4)
Homechoice's replyOfficial
30 Nov 2024, 12:36Hi Njabulo,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
Homechoice's reply30 Nov 2024, 12:36
Official
Hi Njabulo,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
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Njabulo M's updateReviewer Update
05 Dec 2024, 07:13Up until now I haven't received feedback.
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Njabulo M's update05 Dec 2024, 07:13
Reviewer Update
Up until now I haven't received feedback.
NM
Njabulo M's updateReviewer Update
11 Mar 2026, 18:06Year's have passed still no assistance
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Njabulo M's update11 Mar 2026, 18:06
Reviewer Update
Year's have passed still no assistance
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Njabulo M's updateReviewer Update
13 May 2026, 08:25Up until to my account is not updated on your system. You guys are a joke
NM
Njabulo M's update13 May 2026, 08:25
Reviewer Update
Up until to my account is not updated on your system. You guys are a joke