1 reviews | Active since Mar 2015
ACCOUNT STILL NOT FIXED- RIDICULOUS SERVICE
Me again for the 3rd time. Despite all the complaints I have sent through. My account is still not fixed. I have been receiving calls now everyday demanding payment for the order which was returned on the 30th of March 2015 ***. PLEASE!!!!! PLEASE !!!! PLEASE!!! Can somebody sort this out as a matter of URGENCY!!!! I AM SICK AND TIRED OF HOME CHOICE AND TO BE HONEST I SHOULD BE COMPENSATED FOR THIS RIDICULOUS INCONVENIENCE. I HAVE paid my installment for the Shauna order which is what must reflect on my account and I AM NOT IN ARREARS!!!!!<br> <br> I wrote a complaint last week and Home Choice responded to say they are sorting out the matter and will get back to me soon. INSTEAD I GET PHONE CALLS FROM THE CALL CENTRE DEMANDING PAYMENT!!<br> <br> CAN MANAGEMENT IF THERE ANY MANAGERS AT ALL !!!PLEASE HANDLE THIS MATTER! I WANT NOTHING TO DO WITH HOME CHOICE ANYMORE AND WOULD LIKE TO CANCEL MY ACCOUNT IMMEDIATELY!!!<br> <br> I AM SO FED UP OF THIS NONSENSE HONESTLY!!! I NEED SOME PEACE NOT STRESS CAUSED BY SOMEONE ELSE'S INCOMPETENCE!!!!
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
