1 reviews | Active since Jul 2013
Account Settled, they do not want to close it, I'm told it will automatically close after 6 months, they do not entertain closing accounts.
<p>I have never seen such arrogance and such bad customer service from Homechoice and its consultants. I have paid up my account and want it to be closed, I'm being told that Homechoice does not entertain closing account it is their company rule, spoke to 2 consultants already. I asked to speak to the manager, I was put on hold on both occassions for more than 20 minutes, clear on purpose knowing I would hang up. This is really bad and I will never ever in my life make use of Homechoice nor refer anyone. ******</p>
I have noticed this is the same response you give to every complaint, clearly system automated. Please deal with this matter ASAP and send me proof that this account is closed.
I have noticed this is the same response you give to every complaint, clearly system automated. Please deal with this matter ASAP and send me proof that this account is closed.
I made it clear to Home-choice that I do not want any dealings with them anymore, hence settled my debt, but I get calls everyday from them trying to sell me blankets, pots, and laptops... I have received a call and sms'es from Fin-Choice offering me loans as well as if I said I wanted a loan. I'm beggining tofell abused by the calls and sms'es and I have highlighted the matter to each consultant that called that I do not want anything to do with them and they should make notes on their system not to call or offer me anything. I guess this is the reason they do not want to close my account telling me to wait for 6 months. I'm going to take legal action against Homechoice if this ill practice does not stop.
I made it clear to Home-choice that I do not want any dealings with them anymore, hence settled my debt, but I get calls everyday from them trying to sell me blankets, pots, and laptops... I have received a call and sms'es from Fin-Choice offering me loans as well as if I said I wanted a loan. I'm beggining tofell abused by the calls and sms'es and I have highlighted the matter to each consultant that called that I do not want anything to do with them and they should make notes on their system not to call or offer me anything. I guess this is the reason they do not want to close my account telling me to wait for 6 months. I'm going to take legal action against Homechoice if this ill practice does not stop.