Account settled but still run debit order, horrible client service

<p>I requested a settlement quote from Homechoice in March and made the payment on the same day. On the 17th March i received a mail from homechoice that my account was paid in full but to my suprise on the 25th of May a debit order from homechoice went into my account, I called them on the 26th and spoke to Anathi who told me that this will be rectified in 24hrs. She told me about a dress that was credit in error into my account and this happened after i settled my account.</p> <p>She called me on the 27th and said my account will be rectified and the balance will be zero, this has not happened and this is the reference she gave me (***) On the 6th June i called them again and i spoke to Babalwa, who told me the same thing that my account will be rectified in 24hrs and yes, this has not happened. Not only is homechoice treating me unfaily and have no idea what TCF stands for but they also go against PASA regulations as their debit order was un-authorised hence i reversed it.</p>