Account *******

i have been a loyal customer of Homechoice for over 10 years but they just rip people off. My account was paid in full on the 14th of February 2018 and on the 17th i got confirmation that the account is paid in full.

I havent ordered anything for the past two months then i receive a statement on the 12/04 that i owe R40 which is interest - how can they charge me interest on a zero balance account? I tried calling but i was on hold for over 15 minutes and i eventually sent an email of which i am waiting for a response.

This happened in 2014 and i had to query again for them to sort this out