Account problems
<p>I have been with homechoice many years. Recently they do not send any account, almostva year now .I have been paying blindly without knowing how much I owe. I sent endless email without any help. This is just bad service. They will call endlessly selling their products but cannot post an account. I know they are not going for paperless because they send catalogues monthly. How dare you sell products without checking and informing me how much I owe. Is that a way of making more money, allowing me to pay more than I have to. This is the lousiest service ever. All you seem to care about is calling us all day and weekend to lure us in. This is badd business</p>
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Replies (1)Homechoice's replyOfficial
30 Aug 2016, 12:39Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply30 Aug 2016, 12:39
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
