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xoliswa N

1 reviews | Active since Sept 2009

26 Jul 2017, 11:21

ACCOUNT PAID UP

<p>Morning</p> <p> </p> <p>i made paymeny of : R8918.82 as per aggreement to settle the account with : R8552.</p> <p> </p> <p>would you kinldy send me a paid up letter and update my profile with ITC,</p> <p> </p> <p> </p>

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Replies (3)
Homechoice
Homechoice's reply26 Jul 2017, 11:24
Official

Dear Sir/Madam


Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.


We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.


Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.


One of our team members will be in touch with you shortly to provide you with an amicable solution.

Kind Regards

Customer Support Team

Homechoice
Homechoice's reply26 Jul 2017, 11:25
Official


Good Day Sir/Madam

Thank you for raising your enquiry with us on the Hello Peter forum.

Please accept our sincere apologies for your unfortunate experience.

Kindly note that we are currently experiencing some technical difficulties and we are unable to view your personal details.

For us to successfully address your enquiry please provide us with your Identity number or HomeChoice account number. Kindly make sure that you select private reply when sending the details, as we are unable to view your contact number.

Kind Regards,

Customer Support Team

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xoliswa N's update01 Aug 2017, 11:20
Reviewer Update

Morning

still waing for paid up letter from Homechoice and the debt colectors/attonerys that they took my account to, and waiting for homechoice to retrieve the Judgement/default that they send Transunion anExperian.