NM
Nomasibonge M

1 reviews | Active since Jun 2015

24 Jun 2015, 14:29

Account paid still receivng email

I settled my account with their attorney`s (NBA) in April after I called NBA for paid up letter<br> they telling me stories that my account still shows balance, WHYYY<br> <br> I will never buy from home choice again if that's is how they treat their customers

0
Replies (1)
Homechoice
Homechoice's reply25 Jun 2015, 12:42
Official
Hello Bongi1810,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team