nC
nashima C

1 reviews | Active since Jul 2015

13 Oct 2016, 10:59

Account Number ***

<p>This is a flippen ******* i should have learned from my first purchase with homechoice that there is service is total BS!!!! they are quick to call you for sales but when you request for help and email them they take yearsssss to get back to you.</p> <p>I emailed them on monday 10/10 and still dont have my refund for which i returned something a full month ago,</p> <p> </p> <p>Also after placing a order for a shirt i could possibly pay R150.00 for at checkout point the frikking thing said - 6 x R56.33 which amounts to R335.07. and now all of a sudden i am charged R83.44 for some **** about service fees ****,,,,,, i am sooooooo ****ed at home choice i do not want anything to do with them, they can keep their Available credit of R14924, REMOVE me off your marketing sms, calls and emails.</p> <p> </p> <p>I have wasted my money with you guys and do not want to associate myself with *******.</p> <p> </p> <p>DO NOT CALL ME - i had it with your incompetant agents that cant even speak proper english </p>

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Replies (1)
Homechoice
Homechoice's reply13 Oct 2016, 12:27
Official
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team