TM
Thembelihle M
1 reviews | Active since Apr 2024
09 Apr 2024, 10:32
account number: ***
hi, I was owing HomeChoice an amount around R500 before I lost my job, so when they called me for payment follow ups I told them that I lost my job and I'm searching for the new one I'll then pay my debt. they blacklisted me and handed my case over to Nimble Group of which I had to borrow money to pay them. I finished paying my debt but when I check my debt record it still shows that I owe HOMECHOICE, I then called Nimble and they sent me a payed up letter, then I sent it to HOMECHOICE using the following email address : *** , I sent an email and there was no response, I then sent another still there is no response . I am still blacklisted and this is really affecting my life badly.
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Replies (4)0
Replies (4)
Homechoice's replyOfficial
09 Apr 2024, 10:42Hi Thembelihle
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Homechoice's reply09 Apr 2024, 10:42
Official
Hi Thembelihle
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
TM
Thembelihle M's updateReviewer Update
09 Apr 2024, 12:00I sent the paid up letter to the email address you provided in the email that you sent me as per your request
TM
Thembelihle M's update09 Apr 2024, 12:00
Reviewer Update
I sent the paid up letter to the email address you provided in the email that you sent me as per your request
TM
Thembelihle M's updateReviewer Update
16 Apr 2024, 16:45Greetings to you
I would like to thank the HomeChoice team for handling and resolving my case, my debt is now cleared and I am happy
I would like to thank the HomeChoice team for handling and resolving my case, my debt is now cleared and I am happy
TM
Thembelihle M's update16 Apr 2024, 16:45
Reviewer Update
Greetings to you
I would like to thank the HomeChoice team for handling and resolving my case, my debt is now cleared and I am happy
I would like to thank the HomeChoice team for handling and resolving my case, my debt is now cleared and I am happy
Homechoice's replyOfficial
18 Apr 2024, 14:59Hi Thembelihle,
Thank you for your feedback! We're glad to hear that we were able to resolve your complaint satisfactorily. Your satisfaction is our priority, and we're here to assist you whenever you need us. If you have any further questions or concerns, please don't hesitate to reach out.
Thank you for choosing homechoice!
Regards
Homechoice
Thank you for your feedback! We're glad to hear that we were able to resolve your complaint satisfactorily. Your satisfaction is our priority, and we're here to assist you whenever you need us. If you have any further questions or concerns, please don't hesitate to reach out.
Thank you for choosing homechoice!
Regards
Homechoice
Homechoice's reply18 Apr 2024, 14:59
Official
Hi Thembelihle,
Thank you for your feedback! We're glad to hear that we were able to resolve your complaint satisfactorily. Your satisfaction is our priority, and we're here to assist you whenever you need us. If you have any further questions or concerns, please don't hesitate to reach out.
Thank you for choosing homechoice!
Regards
Homechoice
Thank you for your feedback! We're glad to hear that we were able to resolve your complaint satisfactorily. Your satisfaction is our priority, and we're here to assist you whenever you need us. If you have any further questions or concerns, please don't hesitate to reach out.
Thank you for choosing homechoice!
Regards
Homechoice