Account No. *** - Account *****

I have done a credit score and noted that I have an account with Homechoice which I have no knowledge of. Someone has purchased goods **********ly in my name and I have notified Homechoice about it.

The person whom has purchased the goods stays in JHB according to Homechoice's Customer Success Specialist, Yonela Peter and the Account Number is ***.

I have asked Homechoice to remove this from my name at the credit bureau this instruction was send to Homechoice on the 4th June 2019 @ 14:55 to their email address: ***. Homechoice's Customer Success Specialist, Yonela Peter has responded to my email on the 5 June 2019 @ 07;17 am with the follow comment " Hi Alroy Fortune, Thank you for your email. Kindly be advised I do understand your frustration and do apologize for the inconvenience that this might have caused you. Unfortunately there is a procedure that we need to go through in order for the investigation to be concluded".

This is unacceptable for an organisation like Homechoice to give credit to another party in someone a different party. The Sales consultant should definitely be fired for not have all the correct documentation in place.

It is now the 13 September 2019, at the account is still active in my name.

I have also spoke to Joanne Bieding she told me that my affidavit is with the ***** Department. The affidavit states that the account is not opened by me.

I tried to contact the ***** Department but, no one is picking up.

Please email me at: *** Contact No. +***55 / +***3