1 reviews | Active since Jun 2017

11 Jun 2017, 23:21

Account debited while I didn't get my order which I order 3 months ago

<p>Hi</p> <p>I have not recieved an order but homechoice debted my Capitac account, please assist urgently or reverse the transaction.</p> <p> </p>

0
Replies (1)
Homechoice
Homechoice's reply12 Jun 2017, 09:00
Official

Hello,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.

Kind Regards

Customer Support Team