SM
Sello M

1 reviews | Active since Nov 2020

30 Sept 2025, 11:53

***** acc under my name

Good Day Homechoice

I am currently writing this letter out of concern as i laid a complaint last year for a *****elent account opened under my name which i dont know off so i have been writing waiting for assistance so it can be written off my name as i never opened the account now i am being punished as im flagged under debt review and might lose my job as it affects my mie report please reply as i need desperate help so i can be cleared at work my name is sello makhubo id number *** cellphone number *** please reply i need to be cleared asap

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Replies (1)
Homechoice
Homechoice's reply30 Sept 2025, 11:58
Official
Hi Sello,

Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.Kind regards,
The Customer Support Team