1 reviews | Active since Dec 2015
Absolutely appalling attitude and service from HC
This entire experience with homechoice has been the worst, most frustrating experience I have ever had with online shopping. After placing my order with them and having received absolutely [URL Removed] from them about it being delayed, I tried contacting them. I spoke to numerous different agents, all of whom misled me, sent many unanswered emails and then eventually i was told there was no.stock. my order was finally delivered 2 months later. <br> <br> Now, I am being harassed every day about an apparent missed payment.I have spoken to so many agents, sent several emails with my POP and still I receive annoying calls from agents about the same thing over and over again. <br> <br> Today,an agent called me and as I.am now tired of being harassed, I tried to tell her that i have spoken to many people about the same thing and I.don't want anyone calling me again. She proceeded to speak over me asking why I was shouting, everyone around me can hear me shouting and went on and on and then cut the call. What abhorrent, disgusting behavior. <br> <br> I will advise everyone I know to never ever purchase from homechoice. It has truly been the most sickening nightmare.
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
