cF
chantelle F
1 reviews | Active since Dec 2014
06 Aug 2015, 11:10
Absolute Horrid service
Two weeks ago i app**** for purchase of a bed set on special.<br> This company has to date not contacted me to discuss payment options, or anything!!! NOT A WORD!!! I have to call them to be told this was unsuccessful?? no one even asked if i would pay cash, not a word from them until i call them. I have never in my life heard of my account not being approved by any company!! Checked my credit records and all very good!<br> <br> Unacceptable!! call center no help at all and so RUDE!!!<br>
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Replies (1)
Homechoice's replyOfficial
11 Aug 2015, 15:16Hello ialterego,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply11 Aug 2015, 15:16
Official
Hello ialterego,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team