NH
Nomfundo H

1 reviews | Active since Apr 2020

09 May 2025, 12:45

A *****ulent company

They have decided to remove my review. I hope the nation sees how *********** and *****ulent this company is 1. Sanelisiwe Nini said the order is still on its way (both the fridge and microwave) 2. Elise Veldsman said the parcels are marked as delivered, and I need to produce an affidavit, which I won't do because who signed off for that delivery. Tell your courier company to share a screenshot of the location where they delivered. This must include the date and time. These cars are tracked, so that should be very simple. Let's see where these items were marked as delivered 3. Tebatso from IG said the order is still on its way, I must relax because the system says the courier has my parcels 4. Candice Rittels tells us that, as per her records, we have the microwave with us. HOW AND WHY IS AN ORDER PLACED ONCE DELIVERED SEPERATELY! SHARE PROOF OF WHO SIGNED AND WHERE!

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Replies (1)
Homechoice
Homechoice's reply10 May 2025, 11:18
Official
Hi Nomfundo,

We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.

We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.

Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.

Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,

The Customer Support Team