SF
Simone F
1 reviews | Active since Apr 2015
20 Apr 2015, 12:00
6 WEEKS LATER???? WERE IS YOUR SERVICE???
I still haven't received any proper feedback nor my exchange on my damaged poor quality Darma comforter and wrong size duck duvet inner I have couriered to your office 6 WEEKS AGO. I have sent more than a dozen queries to your so called customer care service centre, complained on your facebook page and even complained two weeks ago on hello peter as a last resport on which you only rep**** \We are committed to resolving this matter which is currently receiving our full attention
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Homechoice's replyOfficial
20 Apr 2015, 14:45Hello skietie,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply20 Apr 2015, 14:45
Official
Hello skietie,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team