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Chere C
1 reviews | Active since Apr 2016
23 Apr 2016, 13:41
6 weeks and no help in tracking my order.
I am very disatissfied with homechoice i have been waiting very long for my sewing machine the call centre is of no help they keep telling me it should arrive soon. It has been sent back to cape town and since then am unable to trAck where it may be. Please assist me. ***
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Homechoice's replyOfficial
05 May 2016, 09:11 Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply05 May 2016, 09:11
Official
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team