1 reviews | Active since Sept 2013
3weeks still no delivery
I called on the 29-09-15 and order a 2 night stand and a tv stand and up to date no delivery has been made.<br> What irritates me is that i made a followup on the 2-10-15 and was advised that the night stand was put of stock and that i need to order somethingelse i then order same things different brand today i gor a shock of my life i called and was advised my order was cancelled and they not sure why?<br> Know one had a decency to call me and advise me.<br> What irritates me the agent advise me to re-order, reaaly now? How many times do i have to order and followup in order for me to recieve my goods?<br> Can someone who is more competent call me and tell me what the hell is wrong with my order or account!
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
