SF
Simone F
1 reviews | Active since Apr 2015
29 Apr 2015, 13:51
3RD HELLO PETER COMPLAINT AND STILL NOT SORTED????
This is my 3rd Hello Peter report with the same complaint why the hell doesn't anybody get back to me?? PLAIN AND SIMPLE - I HAVE RETURNED MY COMFORTER AND DUCK DOWN DUVET INNER 2 MONTHS AGO I JUST WANT MY FREAKN GOODS EXCHANGED!!! MY ROOM IS A MESS AND THIS IS REALLY PATHETIC. PLS DON'T REPLY TO THIS YOUR COPY PASTE MESSAGE THAT YOU CLAIM TO BE SOOOO SORRY AND THE MATTER HAS YOUR FULL ATTENTION BLA BLA CAUSE THAT IS TOTAL NONSENSE. GIVE ME PROPER FEEDBACK BETTER YET JUST SEND MY GOODS TO ME!!!!
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Homechoice's replyOfficial
30 Apr 2015, 14:28Hello skietie,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply30 Apr 2015, 14:28
Official
Hello skietie,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team