TM
Tshepiso M
1 reviews | Active since Mar 2014
07 Jul 2016, 10:43
3rd complain and they just fix the problem temporarly
<p>i ask for number to be removed, it gets removed and then added again. i dont want to be called. i asked to be emailed about the products but they repeatidly fail. please remove my number completly from the system</p>
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Homechoice's replyOfficial
08 Jul 2016, 12:02Hello Tshepiso,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply08 Jul 2016, 12:02
Official
Hello Tshepiso,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team