kM
kedi M

1 reviews | Active since Mar 2022

12 May 2026, 09:48

3 weeks waiting fir my order

I spoke to a nice lady on the 20th April placing my order and she promised me it's gonna be delivered by the end of the week, ....but I'm still waiting ...and I hate complaining like it's been 3 weeks now waiting..even last week I spoke to a lady forgot her name and told me I will get my order by the end of the week still nothing...you can even check you record I'm always buy from HOMECHOICE...ITS THE FIRST TIME ITS TOOOK YOU 3 WEEKS TO DELIVER

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Replies (1)
Homechoice
Homechoice's reply12 May 2026, 10:55
Official
Hi Kedi,

Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.

Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.

We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.

If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.

We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.

Kind regards,
The Customer Support Team