1 reviews | Active since Jul 2024
3 ply 5 kg blankets with different quality
3 ply 5 kg blankets with different quality.
I bought 2 blankets from home choice, Zara 3ply 5kg blanket and Jabulani 3 ply 5kg blanket. After collecting them I thought to myself I will spare the Zara blanket for my visitors since I loved its colours.
I then used Jabulani and I was so happy with the quality and I am still happy. Like its name it brought joy… I would just wear it alone during winter without putting any extra blankets. Everyone knows that this was the coldest winter ever but with my Jabulani blanket I would sleep peacefully and feeling warm all night long.
Today I decided to use the Zara blanket for the first time… I am not happy at all with its POOR quality. It’s spring and yet it can’t keep me warm😟
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Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.Kind regards,
The Customer Support Team