TN
TK N

1 reviews | Active since Nov 2017

08 Oct 2018, 09:42

3 MONTHS WITHOUT ANY DELIVERY, NO FEEDBACK, NO RESPONSE TO EMAILS!!!!!!!

I placed and paid for an order 2 months ago and i haven't received anything...not even feedback, this is the worst online shopping experience. I have sent 4 emails without any response...i have called several times and l am told the orders are still processing. How is it possible for an order to take close to 3 months to be processed.Do not waste your time and money ordering from homechoice!!!!!

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Replies (2)
Homechoice
Homechoice's reply08 Oct 2018, 09:47
Official

Good Day.

We are truly sorry to hear of your service experience and thank you for bringing this to our attention.

We will be in contact with you shortly to assist resolving the issue.

Regards

Customer Support Team

Homechoice
Homechoice's reply08 Oct 2018, 15:47
Official

Good Day.

Thank you for raising your enquiry with us via the Hello Peter forum.

We have been unsuccessful in several attempts to contact you telephonically. Please provide us with a suitable contact number and time (within business hours 8:00AM – 5:00PM, Monday - Friday) in order for us to further address your concerns.

Regards.

Lee-Ann