1 reviews | Active since Jul 2011
3 Months no reply, Sent from Pillar to Post
It came to my attention that someone opened an Account with Home Choice using my ID No. i immediately notified Homechoice and they asked me to Send an Affidavit which i did. They said they will come back to me within two weeks. It has been over 2 Months now when i call no one seems to have an Answer. I was given some Numbers but when I called the lady who picked up told me it wasn't the ***** Department. May you please assist. I'm also trying to list my ID with SAFPS but they need a letter from you guys which you can only issue after concluding the investigation
Dear Mr D. Tshivhase
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Dear Mr D. Tshivhase
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team