ZK
Zania K
1 reviews | Active since Nov 2022
10 Apr 2025, 08:12
2ND REVIEW AND STILL RECEIVING CALLS REQUESTING FOR VICTORIA
This is completely unacceptable, they still have not removed my number off the system!! Still phoning me requesting to speak to VICTORIAA The same person keeps phoning me , does she not perhaps have a memory ? I keep recognizing her voice , i keep asking her are you phoning from home choice ? How can she not do anything about this ? I am Zania-This has been my number for 30+ years fica and rica. homechoice your system is failing tegnology
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Homechoice's replyOfficial
10 Apr 2025, 08:23Hi Zania,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
Homechoice's reply10 Apr 2025, 08:23
Official
Hi Zania,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team