😡😡😡😡

I would like to express my frustration for the above mentioned Creditor, I purchased goods worth R800, the delivery was placed scheduled to be delivered on November 1st, so on the day I get a notification that it's been loaded and on the same day it's been delivered, I did not receive the goods and immediately reached out to them to notify them that it has not been received. They said they would look into it and rep**** this week instructing me to fill out an affidavit stating goods weren't received, I need them to contact the courier, find out if he requested an ID document or called when making the delivery, I will not be inconvenienced any further, sort it out ASAP, I refuse to pay for goods not received. I needed it delivered at a specific date as it was a gift and now look, no goods received and no accountability by homechoice or the courier, sort this out ASAP, my phone number is *** and email ***, the order number is Your homechoice parcel PF***6-1 - order ***7