tN
tryphina N
1 reviews | Active since Oct 2009
14 Mar 2016, 15:45
20 phone calls a day
hi,<br> i got an account with home choice which i have been paying each and every month on time as well.<br> it has happened that we got issues at work where we have not recieved the payment until now,<br> i have explained this situation to the first call center agent who call at the end of the month of february that i will pay as soon as i recieved my salary.<br> but i am getting 20 or more calls a day from the same number and i end up not understanding what i need to do.<br> can you please assist as i am getting confused of what i need to do as i still have not recieve my salary and i have promise to pay every cent that i owe them as soon as my salary is in
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Homechoice's replyOfficial
15 Mar 2016, 08:20Hello try,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply15 Mar 2016, 08:20
Official
Hello try,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team