1 reviews | Active since Oct 2015
1ST PURCHASE GONE BAD
I placed an order for a blender about 2 weeks ago as a gift for my wife, I have been going to the post office to check for the slip for collection, but none received, when I called homechoice, the lady Ruda took my call, she told me that when I placed my order, it was not changed to 6 months like I asked the previous sales person, but was showing a cash payment required. what ****ed me off more if that not only was my order not even booked, but this lady asked me for a million things which they already have on their system. she was so damn rude it was unbelievable. and now I am also left without the gift my wife and also pathetic service from homechoice<br> Homechoice is definitely not the good service company they claim to be.
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
