SJ
Shaazia J
1 reviews | Active since Mar 2011
01 Dec 2024, 07:04
*******!!
Once again I’m still having problems with this company! I haven’t received any communication from them since my last complaint, so clearly they even lie when they come on here and claim that they’ll sort out the problem. These people are merely copying and pasting their replies with no action!! I received an automated message on Friday saying my parcel is out for delivery, but NOTHING WAS DELIVERED! They provide NO TRACKING NO, NO DRIVERS NO, NO COURIER INFO- NOTHING!! Bunch of ******* who will be dealt with, I can assure you!
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Homechoice's replyOfficial
01 Dec 2024, 07:51Hi Shaazia Joosub,Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.Your complaint has been received, and we want to assure you that we are committed to resolving the issue you have raised. Our team is currently investigating the matter, and we will take all necessary steps to ensure a satisfactory resolution.We value your business and your feedback, and we want to assure you that we are continuously working to improve our services. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.Thank you once again for bringing this matter to our attention. We look forward to resolving your concerns and restoring your trust in our company.Sincerely,The Customer Support Team
Homechoice's reply01 Dec 2024, 07:51
Official
Hi Shaazia Joosub,Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.Your complaint has been received, and we want to assure you that we are committed to resolving the issue you have raised. Our team is currently investigating the matter, and we will take all necessary steps to ensure a satisfactory resolution.We value your business and your feedback, and we want to assure you that we are continuously working to improve our services. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.Thank you once again for bringing this matter to our attention. We look forward to resolving your concerns and restoring your trust in our company.Sincerely,The Customer Support Team