1 reviews | Active since Sept 2023
0/5 Stars - Extremely Disappointed with HomeChoice!
I'm appalled and disgusted with the service I received from HomeChoice. On the 7th, I placed an order, but when I called them today to inquire about the status, they completely dropped the ball.
Instead of taking responsibility and doing a follow-up with the courier company (City Logistics), they told me to Google the courier's number and call them myself! Can you believe it?
This level of incompetence and lack of customer care is unacceptable. It's clear that HomeChoice is not invested in providing a decent service to their customers. It's like they're running a ****a shop, not a reputable online retailer.
I'm extremely disappointed and would not recommend HomeChoice to anyone. If you value your time and money, stay far, far away from this company. Has anyone else had a similar experience with HomeChoice? Where can I report HomeChoice for their appalling service?
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
The Customer Support Team
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
The Customer Support Team