DG
Dorothy G

1 reviews | Active since Aug 2023

06 Aug 2023, 09:42

*****

I wouldn't recommend anyone to open homechoice account there is alot of *****ulent activities happening there,i settled my account account 2021 and it was closed to my surprise i started receiving calls ealier this year from debt collection company saying that i owe them R12000 i took a fridge and it was received by the person called thabang and i advised them i know nothing about that...its obviously an inside job that was done by their agents because how does a person take something under my account where do they get my details because i paid off my account now its messing up my credit profile so bad as its flagging for something i dont even know its all reckless landing from the companies side this is so frustrating when you speak to the unprofessional rude customer care agents who forever hangup the call when you request for a manager this is affecting me so bad because now i cannot be able to apply for anything because of that they are telling me to follow the process and wait for 90days😐😡😡😡😡

0
Replies (2)
Homechoice
Homechoice's reply08 Aug 2023, 08:07
Official
Hi Dorothy.

Thank you for bringing this matter to our attention.
 
We will be contacting you to get further details from you.
 
Regards
Homechoice 
DG
Dorothy G's update08 Aug 2023, 16:34
Reviewer Update
Call as soon as possible i have things that i haave to do urgently but because of this account i cannot i need this matter to be resolved as soon as possible!!!!!!!I will be waiting and please let me not be the one following you guys i dont want to deal with your rude unprofessional customer care agents as this its your fault