****mers and *********ers

So clicked on a link to purchase a set of pots, was shown the invoice and the option to checkout, then checked out and paid for the items, i was then redirected to homebits4me website and told that i paid for a subscription, contested this and then was told my account was cancelled and a refund will be recieved, 3 weeks later no refund and got in contact again to be told that i have to remove my reviews to get my refund.