Your showrooms are out of stock!

How frustrating, found two pieces of furniture online today which both stated in-store purchase only. I then made my way to your canal walk branch only to be told that they have no stock of both pieces of furniture as their store only serves as a showroom (even though it says store on the building)! I was told that if I want it I will have to order it and pay an additional R500 for delivery to the store or to my home! If I don't want the delivery charges I should fetch it from your warehouse 50km away from home, during business hours only. First and last time browsing your showrooms!