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phakamile M

1 reviews | Active since Mar 2017

02 Mar 2017, 10:09

WORST SERVICE EVER FROM THE @HOME LIVINGSPACE/ FOSCHINI GROUP

<p>I went to a shop in West Rand Crossing to buy a dining room suit + side board which were on special about a month back and stll the goods have not been delivered to my house. i have been sent from pillar to post about those deliveries.</p> <p>everytime they have to deliver my goods they dont and date keeps changing.</p> <p>the head office operations department is all the time on voice mail.</p> <p>and the team at shop9 west rand crossing have to chased around as well to follow on my other by myself.</p> <p>its been a hell of a month in considering that i paid cash for these goods and now i am treated as if i am going to get them for free.</p> <p> </p>

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Replies (1)
@Home
@Home's reply02 Mar 2017, 12:38
Official

Hello Phakamile Molefe

We thank you for sharing this feedback with us. We apologise for your experience but please allow us a moment to investigate this and we will escalate this to the Field Management Team who will contact you directly to assist.

Thanks

The @home Customer Care Division