Worst Service @Home Melrose Arch

Worst experience ever with @Home Melrose Arch. I went into store on the 18th of April 2019 and purchased a couple of office furniture for which I was told delivery would happen on the 29th of April 2019. I was also told someone would call to confirm this delivery. On the 29th of April, I had not received a call from anyone regarding my delivery. I then called the store to follow up on the delivery and I was told they could not assist me and I should call the warehouse to find out what is happening with my order. I called the warehouse and no-one seemed to know what what happening with the order. When I called the sales rep he said the order was moved to the 30th. Unhappy with this, I asked why this was the case, I was told that they didn't have the table that I ordered in stock but this was not communicated to me firstly when i made the purchase and secondly when they decided to delay my delivery. I asked to speak to the manager and we came to an agreement to change the table so that delivery can be made on the Thursday (2 May 2019). I was not happy as I had to change the table I wanted and also pay extra for the different table. Come Thursday, I am told that my delivery has not been scheduled and again this is after I follow up, no-one called me to give me feedback. I went into store and spoke to the manager again who told me I would need to pay for delivery and so forth. I paid for delivery and again, it was rescheduled for Tuesday the 7th of May. On Tuesday, again I call to follow up on the delivery and I am told that they can't deliver because they don't have my shelf in store. I drove again to the store to complain and request feedback. I drove to the store as no-one was assisting me over the phone. The manager then promised delivery for Thursday the 9th of May for which I was told on Thursday that they will only deliver Friday the 10th of May. i then ended up having to collect the furniture myself from the warehouse. I am highly disappointed in the service I received. I spent a lot of time and resources trying to solve their problems.