SB
Sharmane B

1 reviews | Active since Sept 2015

04 Mar 2016, 11:12

Worst service and delivery ever

Bought to the value of R114 000 on 22 January 2016.Took two hours just to get a correct invoice to pay!<br> Up to today 4 March 2016 the delivery was not completed. Every time I phone it goes like this\ I promise you, you will get delivery on Friday, or I promise you I will phone you back\" and another week later, nothing. I demanded a refund on all the products not delivered, but even that were ignored with \"I promise I'll sort this for you\".How is it possible that these people are still in business with nothing going on but promises. With the only delivery I received ,the attitude of the employees were so terrible and by reporting them ,head office took their word upon mine. This is no place for any decorator to shop, you will have to finish your project on Africa time,<br> going nowhere slowly until nothing is left."

0
Replies (1)
@Home
@Home's reply04 Mar 2016, 12:41
Official
Hello SBukes,

Hello Sharmane Bukes

Thank you for taking the time to send us this feedback. We have escalated this to the Field Management Team who will contact you directly.

Thanks

The @home Customer Care Division