AN
Ashlene N
1 reviews | Active since Dec 2018
07 Dec 2018, 08:57
Worst online shopping expercice Tfg @home
I am totally disgusted with the service I received from @home I purchased two smeg appliances 3weeks ago online and I got a delivery of the incorrect goods. Trying to get ahold of Tfg is a nightmare you leave your details to be called back and your call is never returned. Does a customer really deserve to be treated this way?
Your service terrible!!!
Yesterday I had a courier company arrive at my home to collect the incorrect goods but did not bring correct goods that I purchased,I am totally disgusted
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Replies (1)
@Home's replyOfficial
07 Dec 2018, 10:40Hello Ashlene
We apologise for the Experience you had with your Online Shop. We have escalated this to the On-line Customer Service Team who will investigate and contact you directly to assist.
Your reference no. is RM153892
Thanks
The @home Customer Care Division
We apologise for the Experience you had with your Online Shop. We have escalated this to the On-line Customer Service Team who will investigate and contact you directly to assist.
Your reference no. is RM153892
Thanks
The @home Customer Care Division
@Home's reply07 Dec 2018, 10:40
Official
Hello Ashlene
We apologise for the Experience you had with your Online Shop. We have escalated this to the On-line Customer Service Team who will investigate and contact you directly to assist.
Your reference no. is RM153892
Thanks
The @home Customer Care Division
We apologise for the Experience you had with your Online Shop. We have escalated this to the On-line Customer Service Team who will investigate and contact you directly to assist.
Your reference no. is RM153892
Thanks
The @home Customer Care Division