1 reviews | Active since Apr 2021
Worst customer service ever!!! Do not buy anything from @Home
Whether purchasing furniture online or in-store - best approach Coricraft!! @Home online has absolutely no concept of customer service. There is no feedback even after logging calls consistently for 5 days with their call centre all you will get is an email confirming a query is logged. My first shopping experience with @Home resulted in a 4 week wait for a couch. Instead of delivering said item @Home reversed the order without any reason given or as much as a call explaining why this occurred. I tried again assuming there was a stock issue at the time and no I am stuck trying to get an idea of delivery. Once again I get one promise after the other with no result. When the same thing happens twice one can only assume there is no interest from @Home to serve customers. When most businesses are trying to survive the pandemic @Home is trying their best to irritate and chase customers away - i for one will not be sorry when business rescue gets announced
We are so sorry for the inconvenience caused. We will urgently follow up on this matter for you.
Have our online team contact you.
Thanks, the @homewarestore team.
We are so sorry for the inconvenience caused. We will urgently follow up on this matter for you.
Have our online team contact you.
Thanks, the @homewarestore team.
