SM
Sashen M

1 reviews | Active since Jan 2017

18 Jan 2017, 13:53

Worst Customer Service EVER!!!!!!!!

<p>Couch ordered & was supposed to be delivered in December 2016. To date, no correspondence or feedback from the store (@Home Living Space - Mall of Africa). Even after numerous calls to the store & visiting the store, I keep getting told that someone will get back to me, to no avail. Even emailed Customer Services and the Complaints Department - no response!! Worst Customer Service EVER!!!!!!!!</p>

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Replies (1)
@Home
@Home's reply19 Jan 2017, 10:02
Official

Hello Sashen Moodley

Thank you for bring this to our attention. This is not the level of service we wish to provide to our Customers. Please allow us some time to investigate this for you. We have also escalated this to the Field Management Team who will contact you directly.

Thanks

The @home Customer Care Division