AB
Andi B
1 reviews | Active since Oct 2012
19 Mar 2015, 13:16
Willl think twice before ordering online again...
I placed an order online with @home over 4 months ago. Since then I have sent various complaints about a missing item. I keep receiving promises of delivery and/or a voucher but to date nothing has happened. I find it disgusting that I have to keep begging them to figure this out - surely a refund does not take 127 days????
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Replies (1)
@Home's replyOfficial
19 Mar 2015, 14:07Hello andicap,
Dear Andi Bekker,
Thank you for taking the time to contact us, We apologise for any inconvenience caused. We will esclate this matter onto our E-commerce team to assist asap.
Your patience and understanding is appreciated.
Kind regards,
@home Customer care
Dear Andi Bekker,
Thank you for taking the time to contact us, We apologise for any inconvenience caused. We will esclate this matter onto our E-commerce team to assist asap.
Your patience and understanding is appreciated.
Kind regards,
@home Customer care
@Home's reply19 Mar 2015, 14:07
Official
Hello andicap,
Dear Andi Bekker,
Thank you for taking the time to contact us, We apologise for any inconvenience caused. We will esclate this matter onto our E-commerce team to assist asap.
Your patience and understanding is appreciated.
Kind regards,
@home Customer care
Dear Andi Bekker,
Thank you for taking the time to contact us, We apologise for any inconvenience caused. We will esclate this matter onto our E-commerce team to assist asap.
Your patience and understanding is appreciated.
Kind regards,
@home Customer care