1 reviews | Active since Dec 2020
We know there are rules...but rudeness and sarcasm are NOT ON!
I went on Saturday morning 30/10/2021 in the pursuit of a wedding present for my niece who was to be married later that day. I thought @Home would be a nice place to start. I wanted to look at the Electronic goods, but being a far-sighted person, I literally cannot see 30cm's I front of my face. I pulled my mask down slightly under/onto my nose so my glasses don't fog up so I could see prices when a Store person (male) ask me to sanitise, which I duly comp**** with...he asked me to pull up my mask. I tried to explain that I was struggling to see the pricing because of the glasses fogging up...he was adamant and a tad bit sarcastic because he also wears glasses. Now for the best part, we were the ONLY people on the store floor at that time. @Home, this experience is utterly disappointing...I will never enter one of your Stores again...kudos to Pick n Pay...you got the sale, @Home has lost a prospective client...for LIFE!!! Bad experience, no worries, word of mouth is POWERFUL.
We apologise for the experience you had at our store. We have escalated this to the relevant Field Management Team who will contact you directly to assist.
Thanks
The @homewarestore Team
We apologise for the experience you had at our store. We have escalated this to the relevant Field Management Team who will contact you directly to assist.
Thanks
The @homewarestore Team
