1 reviews | Active since Apr 2017

22 Apr 2017, 06:58

Waiting months for repairs

<p>I took my Breville Bean to Cup Espresso Machine in for repairs at Centurion Mall @Home Store. At first, they took a month to contact me with feedback. After that I had to contact them countless times to find out what was going on.</p> <p>It has been 3 months now and I still do not have my machine after countless promises that the machine would be done soon.</p> <p>This is unacceptable!</p>

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Replies (1)
@Home
@Home's reply22 Apr 2017, 10:13
Official

Hi Gerrit

We’re sorry to hear about this, that’s definitely not the kind of experience we aim to give our Customers! We’ve passed your feedback on to the team and they will be in touch with you directly to discuss this further.

Hope to see you back in store soon,

The @Home team