DR
Dawid R
1 reviews | Active since Aug 2015
03 Aug 2015, 15:10
Very poor service, and lack of communication
On the 4th of July 2015, my girlfriend and I took it upon ourselves to drive 100km to visit the nearest @home branch to where we live. The branch in question is the Secunda branch situated in the new Secunda mall. We decided to purchase a \fossil"bed with two matching pedestals. We were assisted by a lady called Casey. As we started the process of the purchase"
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@Home's replyOfficial
04 Aug 2015, 09:15Hello dawidreyneke,
Dear Dawid Reyneke
Thank you for bringing this to our attention. We try our best to offer all of our customers great customer service and are disappointed that you had this experience. We apologize for any inconvenience caused.
We will send your feedback to the area manager, who will contact you directly.
Kind regards,
The @Home team
Dear Dawid Reyneke
Thank you for bringing this to our attention. We try our best to offer all of our customers great customer service and are disappointed that you had this experience. We apologize for any inconvenience caused.
We will send your feedback to the area manager, who will contact you directly.
Kind regards,
The @Home team
@Home's reply04 Aug 2015, 09:15
Official
Hello dawidreyneke,
Dear Dawid Reyneke
Thank you for bringing this to our attention. We try our best to offer all of our customers great customer service and are disappointed that you had this experience. We apologize for any inconvenience caused.
We will send your feedback to the area manager, who will contact you directly.
Kind regards,
The @Home team
Dear Dawid Reyneke
Thank you for bringing this to our attention. We try our best to offer all of our customers great customer service and are disappointed that you had this experience. We apologize for any inconvenience caused.
We will send your feedback to the area manager, who will contact you directly.
Kind regards,
The @Home team