Very poor online services.

@ Homes online services are very poor, and the information on the website is misleading. In a COVID world your online services need to be a priority. We bought a kettle online and chose 'click and collect'. The website said it should take 3 days. As it turns out our local @Home has the kettle in stock, but for some inexplicable reason we have to wait for them to courier another kettle all the way from CT. And now the expected time of arrival has changed to over a week from the day we paid. Every time I walk past @Home I see my paid for but unattainable kettle in the window and think of the cup of coffee I could have enjoyed that morning. Don't bother using @Homes online services, you will be disappointed.