DK
Deborah K
1 reviews | Active since Apr 2014
07 Apr 2022, 17:04
Very Poor Customer Service
I have a Breville Espresso Machine that is currently not working and I've been battling for a month to get any feedback from @Home.
The reference number for this request is CS-679002.
All I've been getting are emails either asking the same questions (that have been answered in previous emails) or computer-generated responses when I follow up.
Helpful (0)
Replies (1)0
Replies (1)
@Home's replyOfficial
08 Apr 2022, 10:00Hello Deborah Kirkman.
Thank you for letting us know about your experience. Please allow us the opportunity to assist you with you complaint.
As your query was logged before- we will also do an follow up with our Filed Team.
Thank you
The Guest Experience Team
Thank you for letting us know about your experience. Please allow us the opportunity to assist you with you complaint.
As your query was logged before- we will also do an follow up with our Filed Team.
Thank you
The Guest Experience Team
@Home's reply08 Apr 2022, 10:00
Official
Hello Deborah Kirkman.
Thank you for letting us know about your experience. Please allow us the opportunity to assist you with you complaint.
As your query was logged before- we will also do an follow up with our Filed Team.
Thank you
The Guest Experience Team
Thank you for letting us know about your experience. Please allow us the opportunity to assist you with you complaint.
As your query was logged before- we will also do an follow up with our Filed Team.
Thank you
The Guest Experience Team