Uninformed customer service agents

<p>Hi ********** <p> </p> <p>Firstly, I need to commend you on your stores. You have cutting edge design and stunning ranges, but your staff really let you down.</p> <p> </p> <p>I visited your store at Melrose Arch and The Glen. I noticed the same lackadaisical attitude from your staff in both stores. I wamted to add stuff to my gift registry at your Glen store, but the guns were not charged. As a result, I was sent away.</p> <p> </p> <p>Then went to your Melrose Store, and your staff wer just not keen to assist but eventualy did. Very disappointing, seeing that this is a flagship store.</p> <p> </p> <p>Also, simple questions, such as your returns policy, and delivery could not be answered. I would suggest sending your staff on proper training as this really puts a damper on your brand. </p>