Unhappy client!

We bought a Breville barista espresso machine in July of 2017. We used it twice a day and October 2018 it presented with various problems. Including not fiiltering the coffee through the machine. We took it into the store 3 weeks ago and no respond yet. We could've bought two coffee machines with the amount of money we have spent on coffee the past 3 weeks. And best of all... its only three months out of warranty and we are still waiting on a quote to pay before they will fix our faulty product. This is a very disappointing experience because the profit on these machines are too high for the service you get. Also, there are other appliances that have the same market value if not cheaper with at least a two year warranty.