1 reviews | Active since May 2016
UnFair Service
<p>on the 25 may 2016 i went to @hoem Menlyn to purchase a bed which they had on the floor. i had just moved into town and i need something immediately hence i bought that one. after the transaction i was them told that they will charge me R400 to deliver the bed because its from the warehouse in midrand within 7 days nogal. i asked the gentleman if i cant have it earlier or go pick it up myself because i need it and i was told i will get a call when the bed is ready. aLL I WANT IS THE BED TO BE DELIVERED TO THE STORE AND ILL PICK IT UP MYSELF, OR CANCEL THE PURCHASE. I believe was not fair because i bought the bed after seeing it on the floor. i send an email to the customer care and to this day they have not responded.</p> <p> </p> <p> </p>
Hello Mpho Manyane
Thank you for the feedback you have sent us. We have escalated this to the Field Management Team who will contact you directly.
Thank you
The @home Customer Care Division
Hello Mpho Manyane
Thank you for the feedback you have sent us. We have escalated this to the Field Management Team who will contact you directly.
Thank you
The @home Customer Care Division
